Shipping policy
Processing Time
Production time: 3–7 business days
Personalised items may take slightly longer
Tracking information will be provided once your order has shipped
We use print-on-demand production to ensure every item is made fresh. Processing time is separate from delivery time.
Shipping Locations
We ship to:
USA
Canada
We're currently only shipping within North America & Canada. Follow us for updates if we expand shipping elsewhere.
We may not ship to regions where postal tracking is unavailable or restricted.
Shipping Costs
USA: Flat rate $4.89
Free shipping on all orders above $85
Canada: Flat rate $14.95
Estimated Delivery Times
Production - 2-7 days
📍 United States — 2–8 business days after production
🍁 Canada — 5–12 business days after production
Delivery times are estimates and may vary due to postal delays, customs clearance, or peak season volume.
Tracking
Tracking details are emailed after dispatch. Tracking updates may take up to 48 hours to appear.
Multiple Shipments
Your order may arrive in multiple packages depending on item type or fulfillment location.
Incorrect Addresses
If an incorrect address is provided:
We cannot refund the order
If returned to sender, reshipping fees may apply
Please double-check your address before confirming your order.
Customs, Duties, and Import Fees
International shipments may incur additional customs or duty fees. These charges are the responsibility of the customer.
Lost or Delayed Shipments
If tracking shows no movement for an extended period, contact us at shop@germanshedders.com and we will assist.
Damaged or Faulty Items
If your order arrives damaged or faulty, please refer to our Refund & Returns Policy for assistance.
Contact
For any shipping-related questions:
📧 shop@germanshedders.com